Dear hisat2 users

I have used STAR, but am a New user of hisat2. I installed hisat2 latest version via bioconda.

After downloading genome.fa from GENCODE, I made genome iindex without any error. Next, I conducted the following command for pair-end reads mapping:

$ hisat2 -x /Volumes/path-to/GRCm38.p6.genome.index -1 /Volumes/path-to/R_1.fastq -2 /Volumes/path-to/R_2.fastq -p 4 -S /Volumes/path-to/R.sam

But error message was returned:

(ERR): hisat2-align died with signal 11 (SEGV)

Please tell me what this message means, and also any reference sites.

Sincerely,