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How long does it take to review a PsychENCODE data request ?

Hello, I submitted my request for PsychENCODE data on NRGR website about a month ago, but the request status is still "pending" now and the request page shows no progress. I have sent an e-mail to NRGR but got no response. Could someone familiar with NRGR data request give some suggestions about how long it takes to review a PsychENCODE data request or what should I do now? Many thanks

psychencode

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