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problem with using TRUFA

Dear all I'm trying to use https://trufa.ifca.es/web/ for blast the unmap reads against nr how can i signup to this website . i send mail to res_support@ifca.unican.es and they answer is :

Greetings,

This message has been automatically generated in response to the creation of a trouble ticket regarding: "TRUFA registration", a summary of which appears below.

There is no need to reply to this message right now. Your ticket has been assigned an ID of [support.ifca.es #3741].

Please include the string:

     [support.ifca.es #3741]

in the subject line of all future correspondence about this issue. To do so, you may reply to this message.

                    Thank you,
                    res_support@ifca.unican.es

by click on links support.ifca.es it's not clear to how is signup .. what can i do ?

rna-seq blast
• 1,732 views • link
updated by Carlos Caicedo Carlos Caicedo • written by mra8187 • mra8187

1 answer

Dear mra8187

Have you gotten your account in TRUFA?

I had the same question, but they gave me the access to the platform one week after I did the request. Now, I'm working there!

Best regards

Carlos

• 0 views • link
written by Carlos Caicedo Carlos Caicedo

thank you for your answer ..... i get the account too ....

Best regards

attari

• 0 views • link
written by mra8187 • mra8187

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