hi subhiksha, thanks very much for following up - we appreciate it.

Here's the most important thing: Upvoting an answer is less helpful to the community than accepting a correct answer. Why? Well, actually for several key administrative reasons.

Consider any future person who has the same question that you had...now:

• Accepting an answer indicates that answer actually solves the problem. therefore, the reader can be confident that answer will work because you certified it worked for you.
• By contrast, while Upvotes are important too, they do not necessarily indicate the answer fully resolves the question. for example, some people may upvote a post that was helpful to them, but still did not definitively solve their problem. Others may use them in very different ways.
• Leaving a question open implies that no correct answer has been given. This may cause the reader to the exact question they have. But, if the question is open, they may not go to that question beacuse they assume there are no good answers there. Why this assumption? Because no answer was accepted.
• Even accepting 3 answers is fine, if all 3 are working solutions that resolve the problem.

Thanks again for writing back and asking for clarification, and for using upvotes. That already helps this community a great deal!!!!

Vincent