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STAR producing an empty BAM file

I'm trying to run STAR but I am getting an empty BAM file. Does anyone know why this is happening and how to fix it?

iCount mapstar demultiplexed/demux_NNNGGCGNN.fastq.gz hs88 mapping_NNNGGCGNN \
> --annotation homo_sapiens.88.gtf.gz 
#for context, mapstar needs the following arguments reads, genome_index, out_dir

iCount mapstar demultiplexed/demux_NNNGGCGNN.fastq.gz hs88 mapping_NNNGGCGNN --annotation homo_sapiens.88.gtf.gz
Input parameters for function 'map_reads' in iCount.externals.star
    reads: demultiplexed/demux_NNNGGCGNN.fastq.gz
    genome_index: hs88
    out_dir: mapping_NNNGGCGNN
    annotation: homo_sapiens.88.gtf.gz
    multimax: 10
    mismatches: 2
    threads: 1
    genome_load: False
Mapping reads from demultiplexed/demux_NNNGGCGNN.fastq.gz
Nov 02 20:23:11 ..... started STAR run
Nov 02 20:23:11 ..... loading genome
Nov 02 20:23:12 ..... processing annotations GTF
Nov 02 20:23:32 ..... inserting junctions into the genome indices
Nov 02 20:23:34 ..... started mapping
Done.
bam star
  1. What is hs88? It doesn't look like a common human genome version
  2. You're not running STAR, you're running something that's internally running STAR. It's not the same as running STAR directly.

What do you see in the log files in the directory mapping_NNNGGCGNN, specifically Log.out file?

Hi, did you eventually spot the problem?

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