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ensembl mysql servers and helpdesk non-responsive. Is it me?

While following the instructions for Using Terminal to Connect to Ensembl public MySQL Servers my connections are being rejected, viz:

~$ mysql -h useastdb.ensembl.org -u anonymous -P 5306
ERROR 1045 (28000): Access denied for user 'anonymous'@'ip-10-51-209-190.ec2.internal' (using password: YES)

I've not heard back from their helpdesk and wonder if there is some issue at ensembl preventing with command-line mysql access and/or replies to requests for support.

Any info, colleagues?

mysql ensembl
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updated by Emily Emily • written by Malcolm.Cook Malcolm.Cook 
$ mysql --user=anonymous --host=ensembldb.ensembl.org -D homo_sapiens_core_90_38 -e 'show tables'

Is working for me.

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written by GenoMax GenoMax

It's you. I've replied to your emails twice now. Please check your spam folders.

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written by Emily Emily

Indeed- we recently changed approach to spam management with a few headaches including lost emails. Thanks for you patience and excellent support!

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written by Malcolm.Cook Malcolm.Cook

1 answer

doh.

my problem was that my ~/.my.cnf was providing a password

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written by Malcolm.Cook Malcolm.Cook

Since you've found a solution yourself, I'll close to your three tickets on Ensembl helpdesk.

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written by Emily Emily

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